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  • Copywriting & Support Articles
  • UX & UI Writing
  • Journalism
  • Books
  • Videos
  • Current Resume
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  • UX & UI Writing
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  • Current Resume

UX & UI Writing

A lot of my UX/UI work has been internal: I've done internal corporate websites, workflows, content documents, and instructions, which are covered under NDA agreements.

I've done a wide range of facing user-content in my various roles.

​Below are some examples, and descriptions of the work.

Google 
​Content Strategy Specialist/Senior Editor

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​Google Summaries for Maps
​I was a member of team that created and propagated over 2 million GSMs (Google Summaries for Maps): 140­-character overviews for points of interest in five verticals (dining, nightlife, shopping, hotels and attractions).
Duties included:
  • Developing voice and style guide for GSMs
  • Top-editing 10,000+ GSMs created by external writers
  • Triaging and correcting outdated or incorrect content on Google maps
  • Sourcing and vetting restaurant and shopping chains for large-scale propagation
  • Training, feedback and quality control for a team of 3-5 external writers
  • Writing and distributing in-house and external team newsletter/updates

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Content & Data Freshness (Team Mentos)
Monitoring high-profile business openings in 18 markets & 3 verticals, adding newcomer reviews to Zagat.com & Google Maps.
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Duties included:
  • Sourcing, assigning, editing and writing newcomer reviews for Zagat.com for Dallas and Houston markets, and other markets as assigned
  • Adding new and updated content to Google Maps
  • Working with local editors and in-house editors to create, update and refresh articles, lists and other content on Zagat.com​


The College Board
UI Writer/Editor, Content Strategy Specialist

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Providing editing and content strategy for the rebrand and migration of the College Board website, and other duties as assigned.
  • As part of the Brand Experience team, created, edited, live-validated user-facing content
  • Drafted and curated updates on the SAT, PSAT/NMSQT and other sections of website 
  • As part of the writing staff, I also filled various content needs from writing the script for an AP YouTube instructional video, jacket copy for textbooks, and a print ad, among other wordy assignments
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